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Privacy Policy

Last updated: May 3, 2026

Overview

UndertoneOnline is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Undertone Test Results: Our undertone test is completely anonymous. We do not store your test answers or results. The test runs entirely in your browser, and no personal data is collected during the process.

Analytics: We use basic analytics to understand how visitors use our site. This may include information such as your IP address, browser type, pages visited, and time spent on the site. This data is anonymized and used only to improve our services.

AI Color Analysis Card: If you use the photo-based AI color card tool, we process the portrait photo you choose to upload, a browser-generated anonymous device identifier, security verification data, and job status information. Raw visitor identifiers are hashed before storage. Uploaded portrait photos are used to request the generated card and are not intended for long-term storage. Generated result cards may be stored temporarily so you can view and download them.

How We Use Your Information

We use the information we collect to:

  • Improve our website and undertone test
  • Understand user behavior and preferences
  • Fix technical issues
  • Develop new features and content
  • Operate free generation limits and prevent automated abuse

Third-Party Services

We may use third-party services for analytics and hosting. These services have their own privacy policies and may collect data according to their own terms.

For the AI color card feature, uploaded photos may be processed by third-party AI infrastructure and temporary file services solely to create the requested image. We do not expose our internal prompt, provider API keys, or server-side abuse controls to the browser.

Photo and Generated Image Retention

The AI color card workflow is designed to avoid long-term storage of original portrait uploads. Generated cards may be kept in private storage for a limited period, typically up to 7 days, to support viewing and downloading. Temporary provider URLs may expire sooner according to the provider's policies.

Cookies

We use minimal cookies to ensure our website functions properly. You can disable cookies in your browser settings, but this may affect your experience on our site.

Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].